Important Tips To Be Successful In A Nanny Telephone Interview
The first step in the choice of a nanny is a telephonic interview; this prescreening interview that is done both by families as well as agencies is a 2-way conversation. It will enable the nanny and the family/agency to make sure that the job is a fine fit.
Here are a few tips that could make a nanny successful in a telephonic interview.
It is first very important to be prepared to give a short introduction of you in about 30-60 seconds. Being an answer to the question, "Tell me about you?" it could be “I am Geeta a professional nanny that has been working in the field for about 6 years with 3 different families. I have an associate degree in Early Childhood Education, and I love working with children in the intimate setting of the family home."
Next it is important to prepare a list of questions you may want to ask; it should be noted in a note pad with spaces for answers. It could be queries about the ages of the children, location of the job, hours, and compensation range. It is not appropriate at this stage to ask very detailed questions.
You should practice before the telephonic interview preferably with a friend on the telephone to mimic the environment. Smile and show enthusiasm as you speak; speak in a comfortable conversational speed. Interject a few "Awesome!" or "That's great!" phrases as you speak and avoid the neutral vowel sounds we pepper our conversations with - um, uh, er and the like. Avoid head nods and hand gestures and rely on conversation to convey any messages.
A nanny needs to sell herself during a telephonic interview; avoid answering in Yes and No and elaborate to some extent. Some good examples could be, "Yes, I helped the parents with potty training in my last job. The parents and I worked together when the little one began staying dry overnight and we were very successful as a team." Or you might say "No, I have not worked in a home where the parents practiced baby wearing before. I am happy to learn. I think this is a wonderful way to help the baby feel secure with their caregiver.” Remember honesty is the best policy, so don’t claim a skill or experience you don't really have.
Don't do anything else but give full attention to the telephone call to present yourself in the best possible way. Avoid distracting TV or music in the background. Also avoid multi-tasking like childcare, cooking, driving or walking to the bus or train station during the telephonic interview.
Generally the interviewer will ask you if you have any questions after they have finished. Review your short list to make sure you filled in all the blanks. Also summarize why you could be their ideal candidate, and ask for the in person interview by emphasizing that the conditions are ideal for you. Ask when you can come meet in person and suggest a suitable day and time. If it is not an ideal deal just wrap up the deal cordially by thanking the family for their time.
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